Paying Your Bill
As with all utilities, you will receive a bill each month. Bills are prepared and mailed on approximately 30-Day cycles. Cycle 1 shall be mailed on or about the 9th day of the month, Cycle II shall be mailed on or about the 18th day of the month and Cycle III shall be mailed on or about the 27th day of the month. Your billing cycle is determined by where you live on the system. All billing cycles are arranged geographically to make our meter reading as efficient as possible. Should you not receive your bill near your normal billing date, please call the co-op office.
The amount of the bill is determined by a monthly meter reading taken by the Co-op’s meter reader.
Each bill will show the meter reading dates, total kilowatt-hour usage between meter reading dates and demand readings where applicable. Bills are due and payable when rendered and become delinquent if not paid within 15 days after the billing date.
You may pay your electric bills at the Pitt & Greene EMC headquarters office in Farmville, NC at 3989 West Wilson Street, Monday - Friday from 8:00 a.m. to 5:00 p.m.; or at the Snow Hill, NC office located at 105 SE Second Street Monday - Friday from 8:30 a.m. to 12:30 p.m. and from 1:30 p.m. to 5:00 p.m. Both offices are equipped with night depository units where payments may be left after office hours, on weekends, and on holidays.
When paying in either office, please bring your entire bill with you. You will be given a receipt for your payment.
If you prefer, you may mail your payment with the bottom portion of your bill in the return envelope sent with your bill. Please put your account number on your check or money order---never send cash! When paying by mail, allow a few days for payment to reach the office by the "Due Date" on your bill. The date of payment is the date payment is received in the office, not the postmark date on your envelope.
Pitt & Greene also accepts Visa, MasterCard, Discover and American Express. You may come in the office or call customer service to make payment. Payment can also be made here on our website or pay by MoneyGram at WalMart or CVS. Pitt & Greene can also draft your account. All we need is a voided check. You will still receive a bill showing the amount drafted.
The Customer Choice program may be for you. This is a pay as you go program. Purchase as much or as little power as you want. If you would like more information on this program, please call customer service at 252-753-3128.
If a past due amount or previous balance is owed, the amount paid will be credited against these charges first. Any remainder will be applied to the present bill.
When paying by mail, please check the following to assure accurate handling of your payment.
Have you signed your check?
- Is your check made payable to Pitt & Greene EMC?
- Is the date correct? (Postdated checks cannot be accepted.)
- Do the figures and written amounts agree?
- Have you written your account number on your check or money order? (Should your check and stub become separated, payment can still be properly credited if we know the account number.)
- Is your bill stub enclosed with your check or money order?